How Australia's largest CSP transformed to better connect customers

All-digital experiences help customers connect to each other and businesses connect operations.
 
 
According to Salesforce Industries SVP and General Manager of Communications and Media Dan Ford, 2020's challenges showed how important connectivity is for how we live, work, learn, and interact. Watch his interview with Mobile World Live to learn how Australia's largest CSP was able to simplify its products, eliminate its customers' pain points, and transform to delivering all-digital experiences.
 

Guest Speakers

 
Dan Ford, Salesforce Industries
 
Kavit Majithia, Mobile World Live
 

Blog

5 Things Communications Service Providers Need to Attract and Retain Gen Z

Blog

As Demand for Self-Service Skyrockets, Here Are 3 Ways Telcos Can Keep Up

Video

How T-Mobile Rebranded Itself as “The Un-Carrier” – and Succeeded Spectacularly

 
Report

Rewiring Telecoms for Future Success Means Shifting to a Customer Focus

Demo

Redefine Communications Customer-Centricity

Research

The "State of Commerce" Report

 
 

Get timely updates and fresh ideas delivered to your inbox.