Industry 4.0 technologies have been transforming manufacturers’ operations for the past years. During the past months many of these technologies have been put through a test in a new normal. Together with Fluido and leading Nordic Salesforce customers the purpose of this webinar is to discuss how companies are adjusting their business and using technology to form a new CX to prevail and succeed in challenging times.
Kari Leppänen, Head of CRM, Kone
With a 17 year history at Kone, Kari is a Salesforce Trailblazer leading one of the most comprehensive end-to-end Salesforce implementations in the Nordics.
Markku Eronen, VP Sales Excellence, Metso:Outotec
Markku Eronen comes with 22 years of business experience ranging from sales, sales management and sales operational excellence. He has led international sales operations and - excellence in three different listed B2B manufacturing companies, with responsibilities including account management, funnel management, sales digitalization with multiple CRM transformations, pricing, sales training as well as marketing.
Ilkka Donoghue, Senior Business Consultant, Fluido
With a long track record of working with manufacturing companies with digital initiatives and to connect with their customers Ilkka works as a senior business consultant focusing on manufacturing industry transformation and Industry 4.0 technologies at Fluido.
Tobias Mangerich, Service Lead, Fluido
Tobias leads the consulting service operations in Finland at Fluido and in his role works with many of the leading manufacturing companies in Finland. He has a 15 year experience working as a consultant in the Salesforce ecosystem.