{"id":544,"date":"2025-06-25T16:04:00","date_gmt":"2025-06-25T14:04:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?post_type=sf_press_release&p=544"},"modified":"2025-08-14T16:05:41","modified_gmt":"2025-08-14T14:05:41","slug":"salesforce-lanserar-ai-som-klarar-finanssektorns-regelverk","status":"publish","type":"sf_press_release","link":"https:\/\/www.salesforce.com\/se\/news\/press-releases\/2025\/06\/25\/salesforce-lanserar-ai-som-klarar-finanssektorns-regelverk\/","title":{"rendered":"Salesforce lanserar AI som klarar finanssektorns regelverk"},"content":{"rendered":"\n

Salesforce tar nu sin ledande AI-agentteknik Agentforce till finansbranschen med en s\u00e4rskilt anpassad l\u00f6sning f\u00f6r sektorns h\u00e5rda regulatoriska krav. N\u00e5got som l\u00e4nge varit efterl\u00e4ngtat av akt\u00f6rer som vill reducera administration och rutinuppgifter samtidigt som k\u00e4nslig kunddata hanteras s\u00e4kert. Svenska Entercard \u00e4r en av de f\u00f6rsta akt\u00f6rerna som utv\u00e4rderar den nya tekniken.<\/strong><\/p>\n\n\n\n

Agentforce for Financial Services erbjuder f\u00e4rdiga AI-l\u00f6sningar f\u00f6r finansbranschen, som exempelvis kan hantera komplexa kundf\u00f6rfr\u00e5gningar inom omr\u00e5den som kontoinformation, l\u00e5neans\u00f6kningar, f\u00f6rs\u00e4krings\u00e4renden och investeringsr\u00e5dgivning. Teknologin m\u00f6jligg\u00f6r f\u00f6r finansiella akt\u00f6rer att ge sina kunder snabbare och mer personlig service dygnet runt.<\/p>\n\n\n\n

Ett av de f\u00f6rsta f\u00f6retagen som utv\u00e4rderar Agentforce \u00e4r kreditkortsf\u00f6retaget Entercard, som \u00e4gs av Swedbank och Barclays. F\u00f6retaget ser stora m\u00f6jligheter med AI-teknik f\u00f6r att f\u00f6rb\u00e4ttra kundupplevelsen.<\/p>\n\n\n\n

AI-agenter kan b\u00e5de g\u00f6ra behandlingen av kunders servicefr\u00e5gor snabbare och ge mer information till v\u00e5ra medarbetare som svarar p\u00e5 kundfr\u00e5gor. Det ger en genomg\u00e5ende b\u00e4ttre kundupplevelse och g\u00f6r oss mer flexibla med service dygnet runt, s\u00e4ger Robert Hansen, Head of Salesforce p\u00e5 Entercard.<\/p>\n\n\n\n

F\u00f6r Entercard och andra i finansbranschen \u00e4r s\u00e4kerhet och integritet helt avg\u00f6rande n\u00e4r AI tas i bruk. Med lanseringen blir Salesforce det f\u00f6rsta stora techbolaget som levererar AI-agenter som f\u00f6ljer alla regelkrav i branschen.<\/p>\n\n\n\n

Det har varit efterl\u00e4ngtat av m\u00e5nga akt\u00f6rer inom sektorn som ser den enorma potentialen i att automatisera arbetsfl\u00f6den och reducera m\u00e4ngden administrativt arbete, men som hittills inte kunnat implementera AI-teknik p\u00e5 grund av strikta krav p\u00e5 s\u00e4kerhet och regelefterlevnad.<\/p>\n\n\n\n

Vi \u00e4r stolta \u00f6ver att kunna erbjuda den senaste AI-tekniken som faktiskt uppfyller alla regulatoriska aspekter som finanssektorn kr\u00e4ver. Det h\u00e4r \u00e4r ett genombrott som g\u00f6r att viktiga kundprocesser kan fungera s\u00f6ml\u00f6st samtidigt som k\u00e4nslig data f\u00f6rblir helt s\u00e4ker, s\u00e4ger Sven Nordquist, Sverigechef p\u00e5 Salesforce.<\/p>\n\n\n\n

Agentforce for Financial Services lanseras globalt och blir tillg\u00e4ngligt f\u00f6r svenska kunder under sommaren 2025.<\/p>\n\n\n\n

Om Agentforce for Financial Services<\/strong><\/h2>\n\n\n\n

Agentforce \u00e4r fullt integrerat i Salesforce Financial Services Cloud och arbetar direkt i f\u00f6retagets befintliga arbetsfl\u00f6den och compliance-strukturer. Det ger en branschspecifik digital arbetsstyrka, som fr\u00e4mjar personlig service, s\u00e4kerst\u00e4ller efterlevnad av regulatoriska krav och effektiviserar vardagen, utan att kompromissa med tillit, s\u00e4kerhet eller kvalitet.<\/p>\n\n\n\n

Salesforce Financial Services Cloud \u00e4r specialbyggt f\u00f6r banker, f\u00f6rm\u00f6genhetsf\u00f6rvaltare och f\u00f6rs\u00e4kringsbolag f\u00f6r att hantera kundrelationer, f\u00f6renkla komplexa processer och integrera compliance direkt i det dagliga arbetsfl\u00f6det.<\/p>\n","protected":false},"excerpt":{"rendered":"

Salesforce tar nu sin ledande AI-agentteknik Agentforce till finansbranschen med en s\u00e4rskilt anpassad l\u00f6sning f\u00f6r sektorns h\u00e5rda regulatoriska krav. N\u00e5got som l\u00e4nge varit efterl\u00e4ngtat av akt\u00f6rer som vill reducera administration och rutinuppgifter samtidigt som k\u00e4nslig kunddata hanteras s\u00e4kert. Svenska Entercard \u00e4r en av de f\u00f6rsta akt\u00f6rerna som utv\u00e4rderar den nya tekniken. Agentforce for Financial Services […]<\/p>\n","protected":false},"author":267,"featured_media":546,"template":"","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"sf_content_type":[54],"sf_theme":[56],"sf_topic":[],"sf_product":[],"sf_industry":[97],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[290],"sf_collection":[],"sf_visibility":[],"coauthors":[272],"class_list":["post-544","sf_press_release","type-sf_press_release","status-publish","has-post-thumbnail","hentry","sf_content_type-snapshots","sf_theme-artificial-intelligence","sf_industry-financial-services","sf_location-sweden"],"yoast_head":"\nSalesforce lanserar AI som klarar finanssektorns regelverk<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Salesforce lanserar AI som klarar finanssektorns regelverk\" \/>\n<meta property=\"og:description\" content=\"Salesforce tar nu sin ledande AI-agentteknik Agentforce till finansbranschen med en s\u00e4rskilt anpassad l\u00f6sning f\u00f6r sektorns h\u00e5rda regulatoriska krav. 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