Welcome to Slackforce

Your data stays current. A Surface isn't an export or a screenshot of what your systems looked like the moment you asked — it's connected to the source. As the pipeline moves, a case gets closed, or a campaign number updates in Salesforce, the Surface reflects it automatically, so you're never making a call off numbers that were true yesterday.

It's built on your actual business data. A Surface pulls directly from the conversation and whatever's connected to Slack: Salesforce, your Slack history, and the other tools and enterprise data your team already relies on. Customer contacts, a pipeline forecast, a product analysis, a marketing campaign report — whatever you're working from can become a Surface right from the conversation. Slackforce Surfaces are built under your existing permissions, so you only ever see what you're already allowed to see.

Your team works in it. A Surface isn't something you build alone and hand off. It's an interactive, live interface your whole team can filter, explore, comment on, and act on together, in real time. Pin it to a channel and it becomes part of the workspace, instead of disappearing into a folder or scrolling away in a thread. Now everyone's looking at the same thing at the same time, and able to weigh in.

Anyone can build. You don’t need to know how to create a dashboard or design an executive presentation. You bring the question, and Slackbot brings the business context and the skills to build the surface.

It starts with a single prompt. Tell Slackbot what you want to understand, communicate, or accomplish, and it builds the right Surface from the context and data already available to you.

There’s no fixed template or prescribed format. Slackbot can determine how best to express the work — from an interactive dashboard or executive presentation to a microsite, calculator, or entirely new experience — and style it for the audience and purpose.

From there, the Surface becomes a shared place to understand and act. Your team can explore the data, drill into the records and messages behind it, discuss what they’re seeing, and take the next step without breaking the flow of work.

That’s the real benefit of Slackforce Surfaces: the conversation doesn’t end with an answer. It becomes a living interface your team uses to get the work done.

The best way to see what a Surface can be is to look at what people are already building. Across sales, customer service, marketing, IT, and support, the details may change, but the pattern doesn't: someone had a question or a mess of data, described it to Slackbot, and got back something the whole team could use to drive business forward.

A sales rep turns their Salesforce pipeline into a daily, prioritized view, customized with their favorite space theme. Every deal shows up as its own object, moving at a speed that reflects how it's actually trending, so stalled or at-risk deals stand out immediately instead of getting buried in a spreadsheet.

A marketer turns their go-to-market plan into an executive presentation to give leadership the right story and visibility. Ahead of a launch, they gave Slackbot the GTM document and it came back with pilot proof points, GTM targets, Agentforce Marketing campaign data, and specific sign-offs leadership needed, all built into one interface and ready for approval.

An IT team wanted to keep an eye on AI adoption and token usage without it piling up unnoticed. With a Surface tracking spend and ROI, a fresh version lands in Slack automatically, so they can catch runaway usage early instead of getting hit with a surprise bill later.

A service leader turns their support queue from Agentforce Service into a live triage board, surfacing SLA breaches, case severity, and customer tier the moment they matter, so the board replaces the status update someone used to have to chase down.

A finance leader wants to turn a financial forecast report into something leadership can read in seconds. In this example, they create a weather-themed Surface that looks at tailwinds and headwinds and shows the positives and risks side by side, built from budget and variance data, so it's ready to put in front of leadership without a second look.

Your Salesforce data is already there: pipelines, cases, campaigns, accounts. Slackforce Surfaces make it work harder. The same records become dashboards, decks, and reports on their own, right in the conversation, no BI team or extra tool required. That's your Salesforce investment compounding, showing up and paying off everywhere your team already works.

Slackforce Surfaces is available today for customers on Enterprise+, Business+, Pro, Legacy, and Free Teams who have Slackbot enabled for their workspace. Live data feature begins rollout in October.