INTRODUCING SALESFORCE DIGITAL 360

More relationships. More return. Get more from digital.

Drive innovation and quick results with the power of Salesforce, tailored for marketing, commerce, and digital leaders.

We’re even more conscious about looking at insights on a constant basis and pivoting our strategies as needed.”

Ekta Chopra, VP of Digital, e.l.f. Cosmetics
 
 
 
 

Customers are online more than ever — and they expect more from your digital experience.

Salesforce Digital 360 deepens your customer relationships through seamless marketing, commerce, and online experiences. Digital innovation happens faster on an integrated platform that puts your customer in the spotlight. Your business gets more of what it needs, and customers get more of what they want.

This year, digital revenue
grew 71% globally.

* Salesforce Q1 2020 Shopping Index
 
 

Engage customers with empathy.

Create moments that build long-term loyalty with intelligent marketing automation on the #1 CRM.

Sell online — from anywhere.

Grow relationships and revenue faster with flexible, customer-first ecommerce.

Quickly launch
digital experiences.

Engage customers, partners, and employees with connected sites, portals, and apps.
 
 
 

MORE CONNECTION

Build seamless customer journeys on the world’s #1 CRM.

 

Move with your customers at their speed, from social to storefront, to curbside and self-service, all on a single platform.

Put your customer at the center of everything you do across your organization. Bring everything together like only Salesforce can, in customer-obsessed interactions that move seamlessly across devices and channels. Deepen customer relationships on a single, integrated platform.

When you meet consumers where they are, you’ll differentiate your brand from the rest.

Learn how KIND Snacks connects with consumers online over subscriptions.

 
 
 

MORE GROWTH

Foster relationships with a single source of truth for each customer.

 

Connect all your data to build loyalty across personalized customer experiences.

Drive more value with relevant, personalized interactions. Capture and connect all your data for each customer, removing silos to show customers one united brand.

Data-driven accuracy delivers the right digital experience at the right time. You’ll exceed your customers’ expectations and get more return on your investment.

Get a detailed look at how e.l.f. builds lasting relationships across channels.

 
 
 

MORE INNOVATION

Build an innovative culture and get fast time to value.

 

Get what you need to innovate and iterate like a startup — no matter your business size.

Speed up your response in times of change with a platform that streamlines marketing, commerce, and digital experiences. Thrive with the support of experts, and access a world-class ecosystem of partners, Trailblazers, and free on-demand learning.

Keep getting better at marketing, selling, and connecting with customers — while working from anywhere.

GE Renewable Energy launched B2B commerce in just weeks. Here’s how.

 
 
 

More Flexibility

Make your business future-proof with scalable and flexible solutions.

 

Be ready for anything — even record spikes in demand. Launch and revise with agility, as needed.

Trust that your marketing, ecommerce, and digital experiences are always on — even on your busiest days. Give customers 24/7 access to your brand on all their favorite channels. Enjoy 99.9% uptime to capture every opportunity. Launch sites, campaigns, communities, and apps quickly, update easily, and trust that your technology will grow as you grow.

With the flexibility to evolve and scale as often as necessary, you can be there in every moment.

See how the Pacers rapidly reframed experiences for fans staying home.

 
 
 

MORE SUCCESS

Benefit from our proven customer success and learn new skills on Trailhead.

 

Join thousands of Trailblazers and get support to forge your own success story.

Enter a network of digital leaders transforming their companies. Get support from product experts for your digital strategy and technology. Get up and running faster with help from partner programs and solution kits made just for you.

Skill up your workforce quickly with free, on-demand learning and content. Then go further by sharing insights and ideas with your community of Salesforce customers who lead the way in marketing, commerce, and experience.

Try our free learning platform, Trailhead, with a Digital 360 course list.

 
 
 

Get started with Digital 360.

Take your first steps toward continuous innovation and never-ending growth with these resources.

 

Report

Report

Get actionable insights straight from the connected, savvy customers you serve.

Guide

Get online guides to unite marketing, commerce, and service across consumer experiences.

 
 
 

Get even more from digital with our world-class ecosystem of partners.

Find prebuilt apps and consulting partners to extend, guide, and support your digital experiences.

 
 
 

Questions? We’ll put you on the right path.

Ask about Salesforce products, pricing, implementation, or anything else.  Our highly trained reps are standing by, ready to help.  Or, check out our packaging guide to learn more.