Automatically pull data from your email, calendar, spreadsheets, multiple support channels, and more to get a single, 360-degree view of every customer and your whole business.
Our simple setup assistant will have you streamlining sales and answering customer questions in just minutes. And become an Essentials pro with our easy in-app tutorials.
Trailhead is the fun way to learn all about CRM, sales, service, or any other topic — from easy overviews to in-depth, nitty-gritty details.
 
 
Easily follow up on leads, identify key contacts, and more. See an easy, customizable view of all your sales details in Lightning, the latest version of Salesforce.
Track emails, calls, and meetings automatically with Einstein Activity Capture. Collect and sync key info right from your inbox.
With Salesforce, speed, intelligence, and personalization doesn’t stop at the desktop. Access and update your data anytime with the Salesforce mobile app.
Ready to try Salesforce Essentials?
 
 
Collect and organize all your support channels into a single view of your cases that’s available from anywhere on any device.
Automate repetitive tasks, route each question to the right agent, and allocate work based on individual availability and expertise.
See all your customer details and critical apps on one screen. And because Essentials is built on the Salesforce Platform, sales and service effortlessly stay informed and connected.
Ready to try customer support on Salesforce Essentials?
 
 
Get tools, like esignatures and customer surveys, to boost team productivity and companywide growth. Find apps built specifically for small businesses on AppExchange, the world’s largest business app marketplace.
Create custom lists and views to track what’s important to you. And save a view and see it anytime.
Find, win, and keep customers. Connect and integrate all your business data. And get automatic product updates three times a year.   
 
 
 
 
Sales and customer support for up to 10 users
$ 25
USD/user/month*
(billed annually)

• Guided onboarding and setup

• Automatically track emails & meetings

• Manage your sales process

• Create custom dashboards and reports

• Deliver social, chat, and email support

• Save time with customer self-service

Pay monthly for $30 USD/user/month.

* All per user products require an annual contract.

** Salesforce Customer Success Metrics Survey, conducted 2015-2017 among 7,000+ customers randomly selected. Response sizes per question vary. 

 
Discover all the ways Salesforce is committed to your success. Learn how we can help you find, win, and keep customers to grow. 
Talk with an expert: 1-877-736-3421