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Power and Utilities

Adapt and thrive in a rapidly changing Power & Utilities industry

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Here’s how we charge up innovation in electric, gas and water utilities.

Elevate utility customer experience.

Give utility customers personalized service and the digital apps they love.

Energize your field workforce.

Empower the workforce of the future with insight, automation, and intuitive mobile tools.

Engage diverse partner ecosystems.

Rally new infrastructure, product, and service delivery partners around your customers.

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Modernize the regulated utility customer experience.

With the world’s most trusted data, AI and CRM platform and a cloud application built for industries, Salesforce for Energy & Utilities is the right digital platform for evolving utilities.

Turn agents into advisors with digital tools that offer a 360-degree view of the customer
Engage customers across self-service, AI, and mobile channels for personalized service
Go beyond the contact center with next-generation field operations and customer experience

CONTACT US

Reduce churn and meet customer needs faster in Retail Energy.

Create a more cohesive experience for customers, suppliers and employees by orchestrating systems on the Salesforce platform.

Use data-driven tools to deliver quotes and rates faster and navigate multi-site and multi-account structures
Evolve product and service offerings to increase customer acquisition and retention
Elevate customer engagements with personalized and streamlined field service

CONTACT US

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Become a leader in sustainability.

Get ahead of the curve with innovations that align your business with energy transition trends.

Help customers reach their energy goals with energy program adoption (efficiency, EV, solar)
Drive new revenue by educating and partnering with customers to adopt sustainable energy solutions
Stay relevant and increase trust by informing customers about usage and non-commodity energy offerings

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We’re committed to stepping up to this challenge. It’s for the greater good of our customers, but also for mankind. It’s the first time in the history of mankind that nobody can say, ‘It's not my problem.’

Yves Le Gélard
 EVP, Digital & Information Systems, ENGIE

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Explore resources for power and utilities.

2015 Gartner Magic Quadrant Application Platform as a Service Report

EBOOK

Learn how to drive growth using your data.

GET THE EBOOK

REPORT

Create a smoother utility customer experience.

Read the Report

BLOG

Improve customer satisfaction with upgraded technology.

Read the Blog

See more Resources

Ready to learn about solutions for Power & Utilities?

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Or call us at CALL US 1-800-664-9073

Energy CRM from Salesforce.

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An automotive CRM can help you achieve this through automotive management. Salesforce offers many tools to help manufacturers, new and used dealers, and automotive specialty firms to drive and nurture leads as well as increase sales conversions. Once they become customers, Salesforce automotive management solutions can help you build lasting, profitable relationships with your customers.

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Cloud Computing: Force.com's cloud computing platform allows you to build business applications quickly.

CRM Sales Software: Sales software-as-a-service gives you a complete view of customers and prospects, so you can close more sales, more quickly.

CRM Software Solutions: CRM benefits every industry and enterprise. Learn more about CRM solutions for your industry.

Company Management System: Company management system for all industries by Salesforce.

Automotive CRM: Automotive CRM to help your business listen to customer and engage them at every touch point.

Communications CRM: Communications CRM from Salesforce so you can meet the high expectations of your customers.

Financial Services CRM: Create personal experiences that build customer trust and loyalty with Salesforce finance CRM.

Discover the fastest path to digital transformation at the Salesforce Industries Summit.

Power and Utilities

Adapt and thrive in a rapidly changing Power & Utilities industry

Here’s how we charge up innovation in electric, gas and water utilities.

Elevate utility customer experience.

Energize your field workforce.

Engage diverse partner ecosystems.

Modernize the regulated utility customer experience.

Reduce churn and meet customer needs faster in Retail Energy.

Become a leader in sustainability.

We’re committed to stepping up to this challenge. It’s for the greater good of our customers, but also for mankind. It’s the first time in the history of mankind that nobody can say, ‘It's not my problem.’

Explore resources for power and utilities.

EBOOK

Learn how to drive growth using your data.

REPORT

Create a smoother utility customer experience.

BLOG

Improve customer satisfaction with upgraded technology.

Ready to learn about solutions for Power & Utilities?

Energy CRM from Salesforce.

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