SOLUTION

Next Generation Insurance

Deliver the truly personalized service that policyholders demand.
 
 

"Salesforce is going to accelerate our ability to leverage all our information and take action on it"

PETER MOREAU, CHIEF INFORMATION OFFICER, AMICA

 
 

See how to build trusted relationships with policyholders.

 

What’s included in this solution

 
Tableau CRM is a mobile app that helps your entire team find important answers and start making data-driven decisions.
Experience Cloud lets you quickly launch data-powered sites, portals, and apps, connected across the customer journey.
 
Commerce Cloud helps you innovate faster, personalize every experience, and scale confidently so you can reach customers on any channel.
Financial Services Cloud enables you to unify customer experiences across channels, geographies, and both consumer and commercial lines of business.
 

Of policyholders would switch insurers to get more personalized service elsewhere*

Of policyholders who submit claims are likely to switch insurers, even if satisfied*

Of customers cite “long resolution times” as a source of extreme frustration*

* Accenture Research Group
 
 

Explore the advantages of Salesforce for Insurance.

 

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