Make every interaction smarter.

Analytics — the most important step on the path to a more connected government.

 
With the visibility that predictive analytics provides and a 38% reduction in analysis time, agents have the ability to make decisions on what might happen, take action immediately, and provide recommendations on how to improve outcomes. 

Leverage mobile-ready capabilities

Unlike with legacy business intelligence tools, your organization can quickly query and explore data across CRM, ERP, Excel, as well as on social and mobile applications to get exactly the information you need without being stuck in a prebuilt report.
 

Deliver metrics from multiple sources

Analyze data across different sources, not just from Salesforce, and surface it across your organization. In addition, engage users every day by embedding analytics in critical business processes.
 

CUSTOMER SUCCESS STORY

 
 

Data has become part of the DNA at Atlantic Dive Supply.

Get Future-ready with a Government CRM

Ready to talk more about the capabilities of the Customer 360 Platform for Government? We’ll help you set up a strategy to start connecting people and streamlining processes like never before.