World's #1 Government CRM

Put the citizen at the center of everything.

 

Capture data from multiple channels in a complete profile

Intelligence and profile settings create a 360-degree view of every contact and interaction, helping staff deliver relevant communications and premium service in a timely manner. Our CRM analytics software keeps you updated with customized reports that you can build with ease. Just drag and drop the fields, filters, groupings, and charts that you want, and get an immediate real-time view.

Manage economic development initiatives

Provide your organization with a fully integrated and configurable project management lifecycle tool that allows you to oversee each stage of an initiative. The Salesforce Opportunity Management tool allows for real-time visibility at every stage of the process, collaboration portals for vendors, and integration with existing systems, so you're able to deliver on your mission outcome.  
 

Track and measure interactions and relationships

Salesforce helps departments and agencies discover, track, and nurture relationships relating to mission critical activities for employees, customers, and partners.
 

CUSTOMER SUCCESS STORY

 
 

Michigan Health Information Network puts the care back into healthcare with Salesforce.

Get Future-ready with a Government CRM

Ready to talk more about the capabilities of the Customer 360 Platform for Government? We’ll help you set up a strategy to start connecting people and streamlining processes like never before.