Focus on your mission, using tools that enable critical security and compliance.

Government agencies and contractors are continually challenged to manage legacy systems, meet citizen expectations, and adhere to changing regulations. Meeting complex mission requirements and citizen needs is easier and more cost-effective with a modern cloud solution. Salesforce Government Cloud and Salesforce Government Cloud Plus are dedicated instances of Salesforce Customer 360, composed of Salesforce’s industry-leading multitenant platform as a service (PaaS) and software as a service (SaaS) offerings. These environments are designed for mission impact and for use by U.S. federal, state, and local government customers, U.S. government contractors, and federally funded research and development centers (FFRDCs).

Government Cloud Plus

Government Cloud Plus is authorized at the FedRAMP High Impact Level, the highest level of FedRAMP compliance, built on AWS GovCloud (US), and designed to address the stringent unclassified data security and compliance requirements of the U.S.government. Government Cloud Plus combines the power of our offerings in a single solution curated for government customers that need to comply with:
FedRAMP High Baseline requirements
DoD Information Impact Level 2 (IL2)

Government Cloud

Government Cloud, hosted in Salesforce co-located data centers, maintains a FedRAMP Moderate Authority to Operate (ATO), a DoD Impact Level 4 Provisional Authorization (PA), and is connected to the DISA Cloud Access Point (CAP). It allows customers to store and process moderate impact level data and DoD Controlled Unclassified Information (CUI). Government Cloud enables customer compliance with:
FedRAMP Moderate Baseline requirements
DoD Information Impact Level 2 (IL2)
DoD Information Impact Level 4 (IL4)

Third-Party Assessment

Assessments are conducted annually by independent third parties to evaluate the security controls used to protect the confidentiality, integrity, and availability of the Government Cloud and Government Cloud Plus offerings.

Secure and Compliant Data Centers

Dedicated infrastructure for use only by U.S. federal, state, and local government agencies, FFRDCs, and government contractors. Customer data is processed and stored solely within the continental U.S., operated and supported by screened U.S. citizens as applicable.

Respond to crisis faster, deliver services better.

Ready to talk more about the capabilities of the Customer 360 Platform for Government? We’ll help you set up a strategy to start connecting people and streamlining processes like never before.