SOLUTION

Enhance Patient Services

Find efficiencies and boost productivity by bringing your team closer to patients and providers.
 

How it works.

Create, scale, and track therapy-specific support programs through a single, connected platform with custom experiences and real-time analytics.
 

Get patients on therapy faster.

Raise trial awareness, drive patient engagement, and create trusted relationships through personalized interactions.
 

Collaborate to improve outcomes.

Connect your siloed teams to improve productivity and efficiency as you ensure compliance with trusted and advanced integrations.
 

Make data-driven improvements and drive cross-team efficiencies.

Find new opportunities to make program improvements with valuable patient and healthcare provider insights.
 
 

CUSTOMER SUCCESS SPOTLIGHT

Novartis accelerates patient engagement with a connected platform.

See how Novartis, a pharma industry leader, was able to cut its patient enrollment time by 20%.
 
 

Learn how to drive better patient experiences and outcomes.

 

See what’s included in this solution.

 
Health Cloud connects data and teams, automates processes, and personalizes engagement on a single, intelligent platform to improve outcomes.
Marketing Cloud lets you personalize customer experiences and optimize each campaign with data-first enterprise solutions for any channel and device.
Experience Cloud lets you quickly launch data-powered sites, portals, and apps, connected across the customer journey. 
 
MuleSoft Anypoint Platform lets you connect your different systems, using modern APIs and automation, to execute critical projects quickly and with a single, secure data source.
Tableau is a visual analytics platform that serves up real-time analytics and data visualizations.
 

Faster setup for new care plan templates*

Increase in patient audience reached**

Of interactions created were between patients and caregivers***

 
 

Explore the advantages of Salesforce for pharma.

 

Whitepaper

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