SOLUTION: Connect the Patient Experience

Enhance Patient Programs While Reducing Operational Costs.


Deliver personalized engagement and support programs on a single platform.

It's clear that patients want support services from pharmaceutical companies. But while many offer support services or are boosting their investment in them, patient awareness remains extremely low. This solution can help. For starters, you can provide patient support programs at scale using Health Cloud. Offer patients an easy path to enrollment via a patient portal with Community Cloud. Glean key patient and healthcare professional metrics, and use predictive recommendations to improve support programs and patient outcomes with Tableau CRM. Keeping patients informed and supported with Marketing Cloud is a snap, too, thanks to automated mobile messaging and 24/7 access to secure portals and mobile apps. To ensure smooth integration with your existing systems, rely on MuleSoft Anypoint Platform, which creates a unified platform for all of your systems, on-premises or cloud-based.

See how you can drive better patient experiences and outcomes with a single platform.


Explore the advantages of Salesforce for Pharmaceutical Organizations.





Want to know more? Let's talk.

We look forward to answering any questions and explaining all the ways Salesforce can help your organization achieve the best member outcomes with the world's #1 CRM.