PUBLIC SECTOR HEALTH
Happier constituents, healthier communities.
Optimize government health services and build resilient communities.
Deliver trusted services, from anywhere.
Integrate medical and social care.
Protect public wellness with intelligent analytics.
Streamline Crisis Support Coordination
Connect people with crisis counselors, faster.
Simplify specialist operations with prebuilt tools to quickly process intake via call, chat, or text, and shorten time to care. Easily visualize metrics to track key indicators with actionable analytics. All while respecting privacy.
Prioritize acute cases with efficient workflows.
Quickly evaluate health risks to de-escalate nonemergencies, manage critical situations, and dispatch response units on any channel with embedded surveys, triage logic, and AI-powered recommendations.
Promote post-crisis wellness with care continuity.
Conduct bed searches and swarm with fellow community resources to confirm availability. Initiate outbound referrals, share helpful articles, and follow up with safety plans from a single system.
Health Cloud connects data and teams, automates processes, and personalizes engagement on a single, intelligent platform to improve outcomes.
Government Cloud executes your health mission on a trusted, FedRAMP-authorized, agile cloud platform.
Experience Cloud lets you quickly launch data-powered sites, portals, and apps, connected across the customer journey.
MuleSoft integrates data from any system and automates complex tasks to deliver connected customer experiences, faster.
CRM Analytics for Health Cloud helps your entire team find important answers and start making data-driven decisions.
Slack connects your entire organization on a single platform that makes sharing vital information easier, faster, and more direct.
Marketing Cloud helps you connect with an entire community through direct-to-constituent communications on the channel of their choice.
Build Integrated Care Programs
Unify medical, behavioral, and social programs to ensure consistently high-quality services with our compliant, trusted, and scalable platform.
Integrate care delivery.
Overcome fragmentations among systems of care, for positive impact on care experiences and wellbeing.
Simplify patient engagement.
Enable your workforce to engage patients and connect them with services they need for better health outcomes.
MuleSoft Anypoint Platform lets you integrate data from any system to deliver critical, time-sensitive projects — all with a single platform for APIs and integrations.
CRM Analytics for Health Cloud helps your entire team find important answers and start making data-driven decisions.
Barwon Health builds a comprehensive care platform for primary, emergency, and aged care, community, and behavioral health services to people at all stages of life.
“As technology becomes integrated with all aspects of our life, healthcare should be no different ... Salesforce allows for a more patient-centric, whole-person approach, allowing us to have the same level of safe and comfortable interaction with the technology that is seen in any other industry.”
DR. ALASTAIR MACKINLAY
MEDICAL INFORMATICS LEAD, BARWON HEALTH
Explore resources for public sector health.
Blog
Learn how to harness health information to enhance services and build trust.
Solution
Learn about government health and human services solutions.
Webinar
See how Nevada HHS aids opioid victims with behavioral healthcare and syndromic surveillance.
