As part of the world's #1 CRM platform, our complete Accelerate Channel Management solution makes it easy for manufacturers to collaborate with dealers and distributors on sales, service, marketing, and more. Discover all the ways your team members and channel partners can address customer service inquiries with lightning speed, close more deals than ever before, and blaze a clear trail from opportunity to revenue growth. 
 
With our Deliver Intelligent Field Service solution, teams can resolve issues fast and exceed customers’ rising expectations. Offer proactive, personalized support thanks to 360-degree customer profiles, including real-time access to product usage, warranties, and more. Ensure dispatchers assign the right specialists to cases with optimized job scheduling integrations. And boost first-time fix rates by putting the world’s most advanced digital solutions into the palm of every technician. 
 
 

See how Schneider Electric, AB InBev, Brown-Forman, National Instruments, and PG&E all built game-changing apps on the Salesforce Platform.

 
 
 

74%

BELIEVE PRODUCTS WILL BECOME LOSS LEADERS FOR SERVICE REVENUE OVER THE NEXT DECADE *

 

90%

AGREE THAT IMPROVING THEIR FIELD SERVICE DEPARTMENT IS A TOP PRIORITY *

 

31%

SAY THEIR FIELD SERVICE AGENTS MAKE MULTIPLE VISITS ALL OR MOST OF THE TIME *

* See more in our “Connected Manufacturing Service” report.