Digital and traditional media companies across the globe are using Salesforce to understand and activate data around their customers. Optimize the consumer experience to provide a one-to-one personalized brand journey at every touch point.
Salesforce gives you the tools to collect, clean, organize, and view consumer data, so you can learn their preferences and deliver relevant content, wherever they are. You can also create communities for customers and reward them for engaging, so they become powerful brand advocates.
Salesforce also gives you comprehensive analytics to help you predict at-risk customers, so you can proactively engage them, and identify potential opportunities. You also get a single view of subscriptions, consumption, billing, and service, allowing you to offer the optimal consumer experience.
CRM: Salesforce CRM fosters better customer relationships, helping you save money and increase profits.