Thrive in a new era of tech, powered by trusted AI.
From tech giants to startups, Salesforce's solutions for technology help your company grow faster and more efficiently. We help you automate workflows, unify and integrate data, and take intelligent actions to boost sales and improve customer relationships. All on the #1 AI CRM.
Leaders in technology power their success with Salesforce CRM for software companies.
Salesforce helps technology companies accelerate growth.
30
%
increase in sales revenue*
Power profitable growth with Salesforce.
39
%
faster decision-making*
Improve efficiencies and outcomes with automation, data, and AI.
41
%
increase in customer retention*
Improve churn rates with solutions for technology.
* FY24 Customer Success Metrics.
How it works:
Salesforce helps connect your siloed data and gives you the predictive and generative AI tools to make decisions faster. Now your sales, service, marketing, and commerce teams will be smarter, your customers happier, and your business can be growing faster.
Scale your sales quickly through new revenue channels such as self-service commerce and partner ecosystems. Lower the cost of operations across sales, service, marketing, and more through automated workflows.
Unify your data across our suite of Customer 360 applications and out-of-the-box connectors. See all business, partner, and customer data in one place, helping you improve relationships with the power of trusted AI.
Standardize revenue operations from leads to renewals. Accelerate deal cycles, forecast more accurately, and collect revenue faster with a unified platform.
Increase customer lifetime value and reduce churn with proactive customer health monitoring, empowering success agents to deliver personalized experiences. Grow revenue with improved renewal and self-service tools.
Build your technology solution with products from across the Customer 360.
Sales Cloud
Improve sales rep efficiency with automated, intelligent sales tools that help your business scale.
Service Cloud
Reduce churn and increase renewal rates with 360-degree views of customers and personalized service.
Commerce Cloud
Easily launch self-service commerce and marketplaces. Drive faster growth with new revenue streams.
Data Cloud
Activate all your customer data across Salesforce applications. Empower teams to engage customers with relevant insights and contextual data in the flow of work.
CRM Analytics
Make more informed decisions faster with real-time data on business performance, customer health, renewals, and more.
MuleSoft
Unify your data by connecting different systems. Execute important projects quickly with automation.
Marketing Cloud
Deliver more personalized partner and customer experiences and optimize campaigns for every channel.
Technology leaders weigh in on the data and AI trends in the industry.
Get the most out of your SaaS CRM solution with thousands of partner apps and experts.
Work with thousands of partners and experts to tailor Salesforce solutions for technology companies.
Maximize ROI with the #1 Success Ecosystem.
From support, expert guidance, and resources to our partners on AppExchange, the Success Ecosystem is here to help you unlock the full power of your investment.
Unlocking the power of Service AI is a gateway to unparalleled efficiency in case management. It is paving the way for streamlined solutions that redefine excellence in service.
Tim ButlerDigital Transformation Leader, Global Service Delivery, Iron Mountain
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Salesforce CRM for Software Companies FAQ
Salesforce for technology allows companies to solve a variety of industry problems using the Einstein 1 Platform and the Customer 360. Solutions for tech weave automation, unified data, and intelligence together to create higher efficiency across the organization while reducing costs.
With a full suite of Customer 360 products, Salesforce offers the most comprehensive solutions for technology companies. Unlock revenue, accelerate growth, improve customer success, and grow customer and partner relationships with CRM + AI + Data + Trust.
Salesforce's solutions for technology empower companies across software, hardware, gaming, semiconductor, marketplaces, and more to solve their biggest challenges using the Customer 360.
Prioritize your biggest business challenges and learn more about our solutions: Unlock Partner Growth and Drive Recurring Revenue. Learn more about all of our products on Trailhead.