Solution: Deliver a Seamless Shipper Experience

Experience real-time transparency at every stage of the shipping journey.

 

Connect the shipping journey from start to finish.

Streamline the entire shipping experience — from quoting and booking to shipment, tracking, and fulfillment. Attract, recruit, and retain shippers using Marketing Cloud, respond immediately to all inquiries, and provide real-time price updates to all parties using Sales Cloud and Service Cloud. Easily integrate all your current systems of record in a single location with the MuleSoft Anypoint Platform. And optimize your business based on bid response time, carrier rating, cargo fill rates, and origin and destination routes with built-in intelligence powered by Einstein Analytics.
 
 

Customer Success Story

Discover how Maersk delivers customer-centric shipping experiences.

We want to transform our business to fit around our customers’ needs instead of our assets by delivering a more personalized experience.”

Vincent Clerc, Chief Commercial Officer
 
 

Learn How to Deliver a Seamless Shipper Experience

 

See how Salesforce helps transportation companies move more deftly.

 

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CASE STUDY

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DREAMFORCE SESSION

Let’s get your business ready for takeoff.

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