meet salesforce essentials

Get started fast with sales and customer support on the world's #1 CRM for $25 a month.

QuickBooks Customers: Get 25% off* with promo code QUICKBOOKS25


start instantly

Get up and running in minutes with easy, out-of-the-box tools and support.


See all your customer info in one place.

Automatically pull data from your email, calendar, spreadsheets, multiple support channels, and more to get a single, 360-degree view of every customer and your whole business.

Never lose your way, with help from in-app tutorials and guided setup.

Our simple setup assistant will have you streamlining sales and answering customer questions in just minutes. And become an Essentials pro with our easy in-app tutorials.

Get all the answers on Trailhead.

Trailhead is the fun way to learn all about CRM, sales, service, or any other topic — from easy overviews to in-depth, nitty-gritty details.


deliver standout self-service

With knowledge base, create and share helpful content with anyone.


Quickly find answers from simple to difficult problems.

Create a content library, including answers to frequently asked questions (FAQs), either an internal knowledge base for your agents or a public facing help center for your customers — it’s like a wiki.

Customize your web-based help center.

Choose our ready-to-use templates or design your own self-service support center to match the look and feel of your website or brand.

Focus on more important issues when you put busywork on autopilot.

Automate repetitive tasks, give consistent answers, and allocate work based on individual availability and expertise.
Ready to try Service Cloud Essentials?

scale as you grow

Start your journey on the CRM platform that grows with you.

Grab prebuilt business apps and go.

Get tools, like esignatures and customer surveys, to boost team productivity and companywide growth. Find apps built specifically for small businesses on AppExchange, the world’s largest business app marketplace.

Customize with clicks, not code.

Create custom lists and views to track what’s important to you. And save a view and see it anytime.

Build your business on a platform that grows with you.

Find, win, and keep customers. Connect and integrate all your business data. And get automatic product updates three times a year.   





Win customers. Keep them happier. All in one app with Salesforce Essentials. Priced for small business.

Sales and customer support for up to 10 users.
$ 25
(billed annually)
  • Guided onboarding and setup
  • Automatically track emails & meetings
  • Manage leads, opportunities, & accounts
  • Create custom dashboards & reports
  • Support across email, phone, chat, & social channels
  • Save time with customer self-service

Pay monthly for $35 USD/user/month.

* All per user products require an annual contract.

** Salesforce Customer Success Metrics Survey, conducted 2015-2017 among 7,000+ customers randomly selected. Response sizes per question vary.


Keep customers happier and build better customer relationships.

Discover all the ways Salesforce is committed to your success. Learn how we can help you find, win, and keep customers to grow.