Salesforce help desk software gives you an all-in-one customer service software solution that helps encourage happy customers to remain loyal. Increasing the number of brand advocates can also increase the likelihood that customers will provide positive reviews for your business.
Customer inquiries from web, phone, chat, social, and email all funnel into one simple agent interface. Agents get productivity tools that help them solve more problems in less time. Desk.com also comes with a branded self-serve website so your customers can find their own answers, leaving you more time for complex, urgent cases.
Desk.com is available in several editions geared towards small business teams or large enterprise support centers that need customization and integration. Talk to Salesforce to see how your company can utilize Desk.com.