Provide answers faster and deliver smarter service in any channel with the world’s #1 customer support solution – no matter the size of your business.
 
Simple guided setup and live help will get you up and running fast so you can provide personalized support to your customers today.
Route inquiries from help center, email, phone, chat, and social channels through one easy-to-use console. So you can ensure that customers get to the right support team member right away — no customization required.
 
Deliver a smarter, more personal customer experience on a flexible, complete service platform, starting at $75 a month.
 
With Salesforce, you can tailor your team’s processes to their unique needs by leveraging thousands of AppExchange apps or by connecting with outside systems through APIs. 
With powerful APIs, Salesforce is able to integrate with your other existing systems to accommodate the complex needs of your business.
Salesforce delivers the whole support picture, in real time, informing your insights with customizable reports, dashboards, and powerful artificial intelligence-driven analytics.
 
 

+52%

Faster Response Time

 

+49%

Faster Resolution Time

 

+47%

Increase In Agent Productivity

 
 
Customer needs and expectations are always changing. Get the latest technology, with free upgrades three times a year. And it always comes with enterprise-level security. So you're always ahead of the curve.
Help your whole team — even sales and marketing — provide the kind of outstanding support that turns tough customers into loyalists who recommend you.
Connect with a global network of passionate, knowledgeable users who can help you meet your unique challenges. Say hello to the Salesforce Trailblazer Community.
 
 
Access AppExchange for thousands of plug-and-play apps to help your service agents do more with less.