Welcome to customer service CRM packages and tools — from Desk.com (the all-in-one help desk) to Service Cloud — that drive customer satisfaction, build lifetime value, and help your business stand out. Big time.
Use daily learnings to make better business decisions with reporting capabilities that turn cases into actionable insights. See how Desk.com from Salesforce improves customer service and agent productivity.
Salesforce has a help desk package built specifically for the needs of small businesses. Desk.com customer service CRM will help you keep the customers you have happy with powerful customer service tools that will let your small business service customers like never before. Desk.com lets you serve customers across all channels, including phone, email, branded self-help sites, and even social media. And Desk.com sets up in just hours, so you can start serving customers better, and building loyalty today.