Deliver smarter, more personal customer experiences on one flexible platform.
Manage customer relationships better with our powerful features.
Help your support teams work faster.
Support customers on any channel, at any time.
Help customers help themselves.
Deliver trusted and efficient support on the field.
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Why CRM for service?
“Putting the right tools in our agents’ hands differentiates us from our competitors.”
Our unified platform helps you increase customer satisfaction today — and it grows with your business.
Meet innovation that comes to you with trust and security.
Extend the power of your sales tools with grab-and-go apps from AppExchange.
Need help? A community of experts is with you at every step.
Get the basics to deliver faster support and sales — starting at $25 a month.
Meet Salesforce Essentials, the all-in-one sales and support tool built for small businesses just starting out on CRM.