CRM FOR SMALL BUSINESS
Grow your customer relationships.
Find more customers, win their business and keep them happy with tools that help you work smarter, not harder. Manage it all from one place and keep growing.
How can Salesforce CRM help your small business succeed?
Customer relationship management (CRM) helps you manage relationships and interactions with current and potential customers. Improve each interaction and watch your customer relationships grow along with your business.
Sales
Sell more the easy way.
When everything you need to run your business is in one place, growing your business is easy. Get instant reports and automate processes that used to be time-consuming. Go from potential deals to wins, faster.
Service
Solve customer issues more efficiently.
Be ready to tackle customer issues as they pop up with personalized support and onscreen answers for your employees.
Marketing
Send the right message every time with powerful marketing.
Personalize your messaging to find more qualified leads as your business grows - and close more deals.
Start and scale faster with tools purpose-built for small teams.
Get your team organized on the CRM app that helps you find leads, close deals, and give your customers the support they need. Starting at $25 per month for 1-10 users.*
Take your small business further with the world’s most trusted CRM.
Essentials
Essentials
Sales and customer service tools in one app
$
25
USD/user/month*
(billed annually)
(billed annually)
Sales Professional
Sales Professional
Complete sales solution for any size team
$
75
USD/user/month**
(billed annually)
(billed annually)
Service Professional
Service Professional
Complete customer service solution for any size team
$
75
USD/user/month**
(billed annually)
(billed annually)
Marketing Cloud Account Engagement
Marketing Cloud Account Engagement
Suite of marketing automation tools for any size team
$
1,250
USD/month** up to 10,000 contacts
(billed annually)
(billed annually)
* Offer requires an annual contract. Monthly pricing available.
** This edition requires an annual contract. Monthly pricing available on Essentials edition.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
** This edition requires an annual contract. Monthly pricing available on Essentials edition.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Discover specific tools for your industry.
From retail to real estate to manufacturing and everything in between, we can help you find customers, win more deals, and deliver excellent service.
customer success spotlight
See what our customers say about Salesforce.
“Our lead volume increased 300 times in less than a three-week window, and our Salesforce instance scaled beautifully.”
G2’s small business users love Salesforce.
G2 is a peer-to-peer, business software and services review platform, and year after year their small business users love Salesforce.
Get the latest small business research, articles, videos, and more.
REPORT
Insights from over 2,500 small and medium business owners and leaders worldwide.
Video
Learn how growing businesses make their CRM decision with the Buyer’s Guide.
Customer Story
Read how Headspace brings wellbeing to more workplaces with Salesforce.
Not finding what you are looking for?
Explore all of our small business content in the Resource Center.
Don’t have time to browse?
Get the latest and greatest small business insights sent to your inbox.
