ดูว่าเหตุใด Cumberland Mutual จึงเลือก Salesforce เพื่อขับเคลื่อนนวัตกรรม:

สร้างแอป Customer360 ที่มอบมุมมองแบบรวมของผู้ถือกรมธรรม์
ทำให้การส่งเคลมและการชำระเงินเป็นแบบอัตโนมัติ ลดภาระงานบริการลง 50% ต่อเดือน
เปิดตัว Agentforce เพื่อเพิ่มประสิทธิภาพการทำงานของทีมบริการ

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