Empowering Others with Salesforce
Today, Marquita holds multiple Salesforce certifications and brings her expertise into her job. In her role, Marquita designs solutions with new users in mind to drive adoption and enablement. She is passionate about the user experience and enjoys simplifying page layouts by organizing information logically to reduce the number of clicks. As a Business Analyst and administrator in the insurance industry, Marquita is able to enhance overall product support through actions including updating screen flows within intake forms, editing case record pages, and strategically grouping relevant fields. Through these solutions, she is able to streamline user interactions and improve case support by providing greater clarity on case ownership and case status, ultimately driving efficiency at her company.