After completing a master's degree, Scott Luikart faced the challenge of finding a job in his chosen field. He held a handful of different jobs, from auditing lifeguards at water resorts to working as a technical support rep for Apple. One thing did remain consistent across every role he held — he found his calling in community, and creating solutions that made people's lives easier. When Scott discovered Salesforce, he was amazed by the possibility of applying his existing customer service skills to a technical role. Scott attended his first Dreamforce in 2013 and later immersed himself in the Trailblazer Community. His community connections landed him a role where he eventually became a Salesforce Administrator.
One significant Salesforce project that Scott engaged in was his involvement with Montrose Grace Place, an outreach program supporting homeless youth of all sexualities and genders. Motivated to make a difference, Scott raised funds to provide computers for the program. Scott continues to volunteer with the program, making the trip from his home in Austin to Houston monthly. He uses Trailhead as a tool to show the youth the value of education. For every badge completed, Scott rewards the participants with a gift card, demonstrating that learning can lead to tangible rewards. By fostering a sense of agency and providing opportunities for growth, Scott believes individuals can create real change in their lives and communities.
Trailhead gives the students a great platform to continue learning. It’s about enabling them to move into something new.
Scott LuikartSenior Technical Product Manager, Indeed.com
In his work with Montrose Grace Place, he creates a sense of accountability for the students while preserving their dignity, leading to an increased sense of self. Scott's commitment to building communities, empowering marginalized groups, and instilling hope has made him a catalyst for positive change. His unwavering dedication to empowering marginalized groups serves as a beacon of hope, encouraging others to embrace their true selves and contribute to a more inclusive and equitable world.
Today, Scott balances four jobs, working as a part-time Salesforce Consultant, serving his church, working at Outlaw Ranch as a camp worker and Pride Camp Leader during the summer, and maintaining a full time position as Senior Technical Product Manager at Indeed - where he builds and designs tools on the Einstein 1 Platform, improving support experiences and enables proactive customer engagements. He has found success by bringing his values, and the values of the Salesforce ecosystem, to all of his work.