Get the knowledge you need to become an even more #AwesomeAdmin. You’ll take away the skills to build on, configure, and extend the capabilities of the Salesforce Platform, and drive success for your company.

 

Description:

New to the world of Salesforce administration and ready to hit the ground running? In this track, you'll learn the fundamentals of administering Salesforce, like how to set up new users and ensure that they have access to the data they need. You'll also learn how to import data from external systems, automate business processes, and create reports and dashboards to analyze real-time data.

You will learn how to:

  • Apply best practices to become a highly skilled administrator
  • Customize your application, including page layouts, fields, tabs, and business processes
  • Create a secure Salesforce environment
  • Create reports and dashboards

Intended Audience:

This track is ideal for:

  • New Salesforce administrators
  • Power users or those in sales operations roles looking to deepen their knowledge

Delivery Method:

This track is delivered through a mix of:

  • Instructor-led training (ILT)
  • Hands-on lab exercises
  • Group discussions

User Interface:

Salesforce has two desktop user interfaces: Lightning Experience and Classic. This track is taught using Lightning Experience.

 

Description:

Have experience as a Salesforce administrator but looking to up your game? If you answered yes, this is the track for you. Using real-world scenarios and a mix of lectures, discussions, and hands-on exercises, you will learn to extend Salesforce with custom objects and Lightning apps, troubleshoot data and record access, generate complex reports and dashboards, automate complex business processes to help you work efficiently, and much more.

You will learn how to:

  • Extend Salesforce with custom objects and apps
  • Generate reports and dashboards
  • Automate complex business processes to help your users work more efficiently

Intended Audience:

This track is ideal for:

  • Salesforce administrators with at least six months of experience and/or those looking to increase their skills

Delivery Method:

This track is delivered through a mix of:

  • Instructor-led training (ILT)
  • Hands-on lab exercises
  • Group discussions

User Interface:

Salesforce has two desktop user interfaces: Lightning Experience and Classic. This track is taught using Lightning Experience.

Boost your developer skills with tracks that teach you to design and build customer apps quickly on Lightning and Heroku.

 

Description:

Are you ready to experience the power of development using clicks not code? If so, Declarative Platform App Builder is for you. In this track, you will learn about the Salesforce suite of declarative development tools through a mix of lectures, discussions, and hands-on exercises. You will learn how to extend Salesforce with custom objects, customize user interfaces with Lightning pages and Lightning apps, troubleshoot data and record access, generate complex reports and dashboards, automate complex business processes, and much more.

You will learn how to:

  • Create your data model and business logic
  • Configure and manage security settings
  • Customize the user interface
  • Automate complex business processes
  • Use Lightning to build apps and extend the capabilities of Salesforce

Intended Audience:

This track is ideal for:

  • Developers looking to get started with app development on the Salesforce Platform

Delivery Method:

This track is delivered through a mix of:

  • Instructor-led training (ILT)
  • Hands-on lab exercises
  • Group discussions

User Interface:

Salesforce has two desktop user interfaces: Lightning Experience and Classic. This track is taught using Lightning Experience.

 

Description:

Platform Developer is for you if you are an experienced programmer who already knows how to build programmatic solutions using languages such as Java. It's also for you if you have experience using the Salesforce Platform, and are familiar with the Security and Data Model, and the declarative capabilities of the platform. In this track, you'll build upon your existing knowledge and skills to learn how to create programmatic solutions using Salesforce's language — Apex.

You will learn how to:

  • Customize business logic using Apex classes and triggers
  • Access data in Salesforce using SOQL
  • Manipulate records in Salesforce using DML
  • Employ best practices for designing efficient Apex solutions

Intended Audience:

This track is ideal for:

  • Developers with knowledge of the Salesforce Platform and experience in object-oriented programming who want to transfer their programming skills to the Salesforce Platform

Delivery Method:

This track is delivered through a mix of:

  • Instructor-led training (ILT)
  • Hands-on lab exercises
  • Group discussions

User Interface:

Salesforce has two desktop user interfaces: Lightning Experience and Classic. This track is taught using Lightning Experience.

 

Description:

Lightning Web Components is a modern JavaScript programming model for building web applications and interfaces, built on the best of web standards. In this track, you'll learn how to create Lightning Web Components and assemble them into enterprise applications. We'll look at how to build components for use in Lightning Experience and the Salesforce mobile app, how to write less code and do more with your Salesforce data, and how to set up a development environment and the tools to build, test, and deploy web components.

You will Learn how to:

  • Develop Lightning Web Components using the Salesforce Extensions for VS Code
  • Debug Lightning Web Components
  • Synchronize source code with a Salesforce environment using the Salesforce CLI
  • Set up communication between Lightning Web Components
  • Use JavaScript to handle user interactions
  • Develop Lightning Web Components for use in Lightning App Builder
  • Read and write Salesforce data from a Lightning Web Component using Lightning Data Services
  • Style Lightning Web Components with CSS and the Salesforce Lightning Design System

Intended Audience:

This track is ideal for:

  • Web developers with an interest in building single-page applications for Salesforce using Lightning Web Components
  • Salesforce developers looking to develop custom experiences using Lightning Web Components and Salesforce DX

Delivery Method:

This track is delivered through a mix of:

  • Instructor-led training (ILT)
  • Hands-on lab exercises
  • Group discussions

User Interface:

Salesforce has two desktop user interfaces: Lightning Experience and Classic. This track is taught using Lightning Experience.

 

Description:

The Salesforce Platform has expanded to include a powerful array of developer tools including Dev Hub, Scratch Org, source control, VS Code Extensions, and a few other tools and features known as Salesforce DX. In this track, you will explore how to develop applications using Salesforce DX and source control, including writing the code, committing to a remote repository, working in teams, performing continuous integration/delivery, and deploying to a production environment.

You will learn how to:

  • Integrate Salesforce DX into your everyday development lifecycle and architecture

Intended Audience:

This track is ideal for:

  • Experienced Salesforce developers who want to learn about incorporating source control and continuous integration/continuous delivery into their development lifecycle
  • Salesforce technologists interested in learning about new options for developer team collaboration and delivery

Delivery Method:

This track is delivered through a mix of:

  • Instructor-led training (ILT)
  • Hands-on lab exercises
  • Group discussions

User Interface:

Salesforce has two desktop user interfaces: Lightning Experience and Classic. This track is taught using Lightning Experience.

 

Description:

If you are interested in building your Application Architect-related expertise, this track is for you. This track dives into the two cornerstone domains of being an Application Architect: Data Architecture and Management and Sharing and Visibility. Expect a mixture of lecture, demos, hands-on exercises, group collaboration, and class presentations/discussions. Learners will be presented with a case study scenario that will be broken down and digested over the course of several days through iterative exploration. Roll up your sleeves and prepare for a journey deep into the Salesforce Platform, learning how to design and build secure, scalable, and high-performing solutions.

You will learn how to:

  • Design data models that will scale gracefully
  • Leverage Salesforce sharing mechanisms at an advanced level
  • Evaluate the nuances of field types and pick the right one for the circumstances
  • Make data model decisions that minimize record locking and other performance degradations

Intended Audience:

This track is ideal for:

  • Enterprise architects, solution architects, and business analysts who are working to obtain the Salesforce Application Architect credentials
  • Consultants or technical experts working to obtain individual Architect Designer credentials
  • Salesforce developers and administrators looking to expand their overall capabilities with the Salesforce Platform

Delivery Method:

This track is delivered through a mix of:

  • Instructor-led training (ILT)
  • Hands-on lab exercises
  • Group discussions

User Interface:

Salesforce has two desktop user interfaces: Lightning Experience and Classic. This track is taught using Lightning Experience.

 

Description:

If you are interested in building your System Architect-related expertise, this track is for you. This track dives into the two cornerstone domains of being a System Architect: integration and identity. Expect a mixture of lecture, demos, hands-on exercises, group collaboration, and class presentations/discussions. Learners will be presented with a case study scenario that will be broken down and digested over the course of several days through iterative exploration. You will learn about integration patterns, OAuth flows, and identity management concepts. Roll up your sleeves and prepare for a journey deep into the Salesforce Platform, learning how to design and build secure, scalable, and high-performing integration and identity solutions.

You learn how to:

  • Recommend appropriate integration patterns (Remote Process Invocation — Request and Reply, Remote Process Invocation — Fire and Forget, Batch Data Synchronization, Remote Call-In, and UI Update Based on Data Changes) to address integration requirements
  • Recommend appropriate integration capabilities (SOAP, REST, bulk, streaming, canvas, Workflow outbound, Apex, and Salesforce Connect) to address integration requirements
  • Recommend the appropriate SSO Flow or OAuth flow to address identity and access management requirements

Intended Audience:

This track is ideal for:

  • Enterprise architects, solution architects, and business analysts who are working to obtain the Salesforce System Architect credentials
  • Consultants or technical experts working to obtain individual Architect Designer credentials
  • Salesforce developers and administrators looking to expand their overall capabilities with the Salesforce Platform

Delivery Method:

This track is delivered through a mix of:

  • Instructor-led training (ILT)
  • Hands-on lab exercises
  • Group discussions

User Interface:

Salesforce has two desktop user interfaces: Lightning Experience and Classic. This track is taught using Lightning Experience.