Supercharge Sales Cloud and Service Cloud with Wave Analytics apps.


Sales Wave Analytics unlocks Sales Cloud
insight, right out of the box.

apple watch and iphone displaying Wave Analytics
  • Manage the best team.

    Sales Wave Analytics is a ready-to-go analytics app for Sales Cloud customers. Now every sales manager can quickly gain pipeline visibility, track team performance, and uncover opportunities to grow the business.

  • Get insights that sell.

    Sales Wave delivers dynamic sales dashboards to every sales rep, on any device. Sales Reps can use Activity Tracking, Benchmarking, and Account Planning to track performance and find whitespace.

  • Act fast, from any screen.

    Once you’ve identified a new opportunity or uncovered a trend, you can quickly create a task, log a ticket, change a close date, or share insights on any device. And do it all without hunting through spreadsheets or navigating disconnected tools.

apple watch and iphone displaying Wave Analytics

Service Wave Analytics turns data into happier customers.

imac screen and iphone displaying Wave Analytics
imac screen and iphone displaying Wave Analytics
  • Make sense of service information.

    Service Wave Analytics is the first app to bring the power of Wave Analytics to Service Cloud. It delivers a new level of insight, so every service manager can check case trends, agent efficiency, and channel optimization — no matter where they are.

  • Diagnose issues. Find solutions.

    Your customer relationships are unique, so your service team needs the right information to stay proactive and nimble. Bring all your data together to quickly diagnose problems and alleviate bottlenecks, then turn analysis into answers.

  • Solve problems faster.

    Quickly pivot from identifying a new opportunity to creating a task, escalating a ticket, changing a close date, or sharing insights. And do it all right from your phone, without sorting spreadsheets, jump-starting legacy tools, or waiting on analysts.

Get more on Salesforce Analytics Cloud.

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