IT leaders have a bigger job than ever before, and are in the driver's seat to bring innovation to their business. We understand this and have created the most robust agenda to date to help IT leaders in any organisation, understand what it takes to keep up with employee and customer expectations.

The event is officially sold out (though you can still register to watch the live stream), but if you are joining us on the 18th May, and want to know what an ideal day looks like for an IT professional, look no further. Here are 5 ways for you to get the most from the event: 

1. Get Inspired By the Future

Technology is changing faster than ever, and brands who are at the forefront of technology will succeed. The Internet of Things and Artificial Intelligence are just two of the major shifts in technology, that we see impacting the world today.

Salesforce are making IoT and AI an integral part of our platform solution. Join our breakout sessions to learn how your business can embrace this technology, to help create impactful employee and customer experiences.

Don't miss: Salesforce for IT Keynote: Build Smart Experiences People Love. This session will be available to watch on Salesforce LIVE. If you're not able to join us on the day, or know somebody who would like to have been there register now to watch the live stream of this session and many more.

2. Stop by the IT Ranger Station

Grab a coffee, get inspired and learn more about how Salesforce empowers IT teams to deliver amazing employee and customer-facing apps at our IT Ranger Station. Chat with an expert, network with peers or see our product in action in one of our sessions below: 

  • 11:30 - 13:00: IT Trailblazers Lunch, Registration Required 
  • 14:00 - 14:40: Employee Engagement with Community Cloud Platform
  • 15:00 - 15:40: Extending the Power of Salesforce with Heroku
  • 16:00 - 16:40: Build Incredible Customer and Employee Experiences in FinServ

3. Learn How Apps Can Change Your Business 

When you build richer, more engaging customer apps, you create deep customer experiences. And when you connect those apps to all your Salesforce data, you forge better customer relationships that drive sales, deliver superior service, and anticipate needs. We are excited to show how Amazon Web Services (AWS) and Heroku can help your business during this exciting session:

How the FT Accelerates Platform and Product Delivery with Heroku and AWS

Join Rik Still (Technology Director,, Adam Gross (Heroku CEO, Salesforce) and AWS to learn how the FT use Heroku and AWS to accelerate platform and product development. Hear how the FT launched the new site and delivered the fastest loading news site in the industry, provided a 20% uplift in engagement and how ten teams run in parallel to deploy multiple releases per day - delivering the platform through which over 800,000 paid-for customers consume FT content.

2:00 PM- Auditorium 1

4. Visit the IT Lodge on the Expo Floor

Salesforce for IT has more products to get hands on with, than ever before. Experience the Salesforce for IT journey in the Expo through fun, hands-on activations, including immersive workshops designed for IT leaders, one-on-ones with technical architects, and a larger than life interactive app builder wall. In addition, visit our demos in the Expo Floor to learn more about our platform and IoT solutions.

5. Download the App so you don't miss a session! 

World Tour London is the largest Salesforce event outside of Dreamforce. With over 47 breakouts, 28 theatre sessions, and 1,000's of peers to network with, you are in store for an exciting day! Please download our event app (Apple / Google) so you don't miss a beat! Here are my top sessions for an IT professional:

  • 09:00 - 09:30: AppExchange for Everyone: Everything You Need to Know About AppExchange & Apps
  • 13:00 - 13:40: Salesforce for IT: Build Smart Experiences People Love
  • 14:00 - 14:40: How the FT Accelerates Platform and Product Delivery with Heroku and AWS
  • 16:00 - 16:40: Create Engaging Customer Experiences With IoT Cloud

We hope you leave World Tour London feeling inspired andeducated to take IT to the next level in your organisation. Look forward to seeing you there! 

And if you're not joining us on the day, check out the schedule for our Salesforce LIVE broadcast, and tune in from anywhere, on any device.