Cheese and wine. Sherlock and Watson. Customer and advocacy. All good things come in pairs. 

You can throw Waves and Quadrants onto that list. 

Commerce Cloud – the digital commerce thoroughbred we recently added to our Salesforce stable – has an extra pair of glowing recommendations for its long list of plaudits. Not just one, but both premium authorities on the independent insight scene have given our world-leading cloud commerce platform the thumbs up.

First, in March, Forrester Research flagged Commerce Cloud as a Leader in The Forrester Wave™: B2C Commerce Suites for Q1 2017. Then, in April, Gartner named Salesforce Commerce Cloud as a Leader in its Magic Quadrant for Digital Commerce


This is the second year running that Gartner has pinned this prestigious award to our lapel.


It's all about the success of our customers 

But it's not just the fact that we've been put on a pedestal by these two respected research heavyweights that matters. It's what was said about Commerce Cloud that helps prove the mettle of our revenue-sharing, customer-centric model:

"I wanted an honest dialogue, [a] straight-forward approach on how to be successful with [Commerce Cloud]. I didn’t want to be 'sold' something, I want partners who would be invested in my business," is what one customer reviewer wrote on Gartner's Peer Insights.

That's one of the reasons that those using Salesforce Commerce Cloud have seen their brands grow twice as fast as the industry average rate. We're more than just a product offering. We're partners in helping our clients to harness the power of personalised experiences at every touchpoint.

Then there's what Forrester had to say about us as a company:

"Organisations now expect their B2C commerce suites to support not just the *.com* storefront but also seamless omni-channel engagement across web, mobile, social, and in-store touchpoints."

"Salesforce is a best fit for retailers looking for a strong, highly-scalable, cloud-based commerce platform."


Welcome to the future

Our plaudits may be growing, but we're not about to rest on our laurels.

We’ve got plenty planned for extending the reach and scope of Commerce Cloud this year – including the deep insights powered by our next-generation in artificial intelligence service, Commerce Cloud Einstein. With insight comes meaningful experience enrichment for your customers.

That's why Salesforce Einstein is a critical strand of enhancement for us. 

We understand that within each of your customers is the seed for the next potential customer. So, you need to carry them along a shopping journey that enriches experience and cements engagement. With Commerce Cloud Einstein, you can intelligently guide them from discovery and engagement to purchase and advocacy. 

And so on to your next customer.

You can discover more about what our paired plaudits mean for you by downloading the complimentary reports from Gartner and Forrester