James Burns is a Senior Director – Solution Architect at Salesforce with 30+ years’ experience of application architecture and development of mission critical systems.
At Salesforce he is the Global SME (Subject Matter Expert) on Salesforce Governance and works with customers globally on helping them to build their governance and development frameworks.
January 19, 2018 By James Burns
One of my key objectives in 2018, is to help my customers manage their alignment successfully, ensuring every project deliver value. So, in the spirit of sharing, I wanted to put some of the key things I've learnt about this topic down in a blog post for you to digest and apply to your own... Read More
January 12, 2018 By James Burns
What are some key things companies need to do to make sure that end-users don’t scupper the system and kill your proposed ROI? Here are five areas to focus on... Read More