Scott is a Salesforce expert at Accenture and author of ScottTheForce.com who is passionate about organisation transformation through the adoption of cloud technologies that ultimately improve the effectiveness of organisations.
Having an academic and professional background in Banking and Finance as well as Tax Law (Australian) Scott understands the commercial landscape very well and blends his knowledge of technology with his academic background which allows him to work with every aspect of business users and stakeholders to ensure the organisational objectives are well defined and executed.
Disclaimer: The views and opinions expressed by this author are those of the author and do not necessarily state or reflect those of Accenture.
March 4, 2016 By Scott Gassman
Latest research is validating the idea that customer experience and customer-centricity is even more important than price and features. Find out why... Read More
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