3 Ways To Boost ROI With AI for Business
In this increasingly dynamic world, staying ahead means leveraging cutting-edge technologies, particularly using AI for business.
How South Africa’s Favourite Brands Elevate Customer Experience
This blog explores key findings from the State of the Connected Customer report. Showing how SA’s favourite brands can upgrade CX through data privacy, customer-centricity, and visibility.
How Companies in the UAE Are Winning Customer Loyalty
Companies in the UAE are using new tactics to win customer trust and loyalty. Here’s how.
Building Citizen Experiences at Pace with Salesforce
A broad set of capabilities are needed to deliver and support digital citizen experiences; how can UK government departments deliver at pace with Salesforce?
Transforming the Insurance Industry: Leveraging Salesforce Beyond CRM
In today's rapidly evolving insurance sector, learn how Salesforce can help companies stay competitive and meet these challenges head-on.
Why Is Generative AI Important for Business?
Salesforce AI experts discuss six areas where generative AI will have a huge impact on the business world.
Innovation and the Built Environment
Strong customer relationships are key to gaining a competitive advantage. Read how you can use data and insights to create loyalty.
Is Financial Services ready for Hyper-Personalisation?
Insights to delivering the best hyper-personalisation strategy in Financial Services
Generative AI: Why It’s a Game-Changer for Marketers
Generative AI is more than just hype. It has the potential to change the way we work. It can also help get you closer to your customers.
3 Ways Generative AI Will Reshape Customer Service
What will this emerging technology mean for service teams? Here are early thoughts.