One year on, and so much at Salesforce has changed. What new tech could Santa leverage to deliver a personalised experience to children around world?...
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Are you scratching your head about how to get started with the Internet of Things (IoT)? In this post we break down the bigger topic of IoT into four parts...
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In their drive to deliver the kind of service that customers expect, and competitors can’t match, top manufacturers are harnessing three major tech trends...
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Automation and AI are changing the way service teams approach their customers, resulting in some of the smartest, most personalised customer experiences around. Here are 5 ways...
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AI is no longer just a novelty; it’s generating insights that guide decision-making and most importantly of all, helping businesses get closer to their customers...
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What does artificial intelligence in marketing mean for the marketer? Find out how it can help deliver better personalisation and more effective teams...
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With the influx of Robots and AI, it is clear that the Fourth Industrial Revolution is in full swing. But what does that mean for most of us? And more importantly, our jobs...
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Here are four important ways AI for customer service is transforming how organisations communicate with their customers and manage increasing workloads...
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Sales AI – just what is it exactly? Artificial Intelligence provides a smart companion that works with your CRM to help sales teams sell more effectively...
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