Wednesday, July 7, 2021 | 9:30 A.M. BST

Salesforce Live:
United Kingdom
& Ireland

Rethink the possible.
From anywhere.

Watch On-Demand

Featured

The Basics Of CRM, For Dummies

Data-Driven Marketing: How to Spend Less and Deliver More

Real Trailblazer Stories to Inspire You

November 26, 2019 By Salesforce UK

Manufacturers: 5 Focus Areas for Next Level Customer Experiences

Today’s customers expect more than just a great product. But for manufacturers to drive customer engagement and compete on service, they need to get obsessed.... Read More

Manufacturing, Customer Experience, Customer Service

October 14, 2019 By Salesforce UK

Today, Your Service Is Your Product

Customer Experience Influencer, Daryn Mason's key take-aways from Salesforce UK's inaugural Customer Service Summit ... Read More

Customer Service, Customer Experience, Events

October 9, 2019 By Salesforce UK

How to Become a Connected Insurer

Get a preview of our essential guide for insurers, and learn how to create effortless digital experiences in the age of the connected customer.... Read More

Financial Services, Customer Experience

October 8, 2019 By Jayne Howson

How To Differentiate Customer Service with a Smarter Contact Centre

In a recent webinar with Bluewolf IBM on the contact centre of the future, we dived into where to start with creating exceptional customer experiences. Here are my key takeaways ... Read More

Customer Service, Customer Experience

September 24, 2019 By Salesforce UK

Disrupting Insurance from Within: Q&A with LV='s Digital Director

Q&A with LV= General Insurance’s Digital Director, Jon Mansley – disrupting insurance from within, with Insurance for Financial Services Cloud... Read More

Financial Services, Customer Service, Customer Experience, Trailblazer Story

September 11, 2019 By Prina Mandavia

3 Ways Connected Insurers Deliver Better Customer Experiences

Get a taster of our latest essential guide for insurers, including the steps you can take to become a smarter, more connected customer-centric organisation.... Read More

Financial Services, Customer Experience, Customer Service, Marketing, Sales

August 16, 2019 By Salesforce UK

How Housing Providers Can Adopt a Customer-Centric Mindset

The UK housing market is fragmented and far from digitised. The time has come for a more connected, customer-oriented approach.... Read More

Customer Experience, Customer Service

July 19, 2019 By Kelly Singsank

The Future of Customer Experience: A Conversation with Salesforce’s Chief Future Officer

I had the honour of sitting down with Peter Schwartz, SVP Strategic Planning and Chief Future Officer at Salesforce, for some insights into what this world of CX will look like in the future... Read More

Customer Service, Customer Experience

July 17, 2019 By Koser Khan

How Addison Lee Turns Great Ideas into Great Outcomes

Whether he’s plotting how to transform his family home or the Addison Lee customer experience, Matt Baker loves to seize the technology advantage. We talked to Matt about how he turns great ideas into great solutions.... Read More

Trailblazer Story, Customer Experience

Salesforce Resource Centre

Resources

Explore Our Top Featured Resources

Editors' Picks

Products

What Is Salesforce?

CRM

What Is CRM?

Customer Success Stories