We are experiencing a major technological convergence: big data, machine learning, and increasing computing power will make artificial intelligence ubiquitous. Companies today face pressure to integrate AI and automation into their business to improve the customer experience and inform decisions. Critical skill sets required in this new reality and the job market will drastically change overnight. What sectors and jobs are most vulnerable to automation and displacement? How will the nature of work and compensation evolve? How will we prepare the existing and future workforce to identify individual skills gaps and prepare for the jobs of the future?
This Futures LAB explores the implications of the new reality and what you can do today to prepare your organization and workers.
The Futures LAB exists to guide conversations about provocative ideas about the longer term future that give business leaders the confidence to make good strategic decisions in the face of uncertainty.
An in-person interactive experience designed to explore an agenda for the future through collaborative learning, developing ideas and understanding the implications of those ideas to our customers.
Participants walk away with:
- New ideas and ways of thinking
- Inspiration and motivation to take action in the face of uncertainty
- Confidence to make better decisions about the future
Future-preparedness is a powerful predictor for becoming an outperformer in the industry: 33% higher profitability, 200% higher growth.
This is the unique opportunity for you to participate in what has been ranked as a top session for Silicon Valley innovation tours by CEOs and Singularity University.
You will be placed in the driver's seat of a uniquely Salesforce customer journey as you touch, feel and experience a 100% live, personalized, hands-on immersion. Get ready to interact with AI powered store signage, chatbots that know when you're upset and connected products that help you master your next adventure - all within 30 minutes.
Immersion places our guests at the centre of live experiences built on Salesforce. They drive the demo and each touch they make changes their journey. No mockups - just real product.
Experience immersion with:
Expedition - a retail customer journey
14:00 - 14:30,
15:00 - 15:30
Thrive - A retail banking customer journey
Session Time: 13:00 - 13:30