Nicola pushed herself beyond her comfort zone to make the transition to MuleSoft. And, once there, she kept pushing. As Nicola gained experience and overcame challenges, she discovered three tips that helped her embrace the process of stretching herself.
Don't be afraid to fail
Voltaire once said, “The perfect is the enemy of the good.” Nicola realized she often limited herself by trying to be perfect. Moreover, by avoiding new activities and experiences, you risk missing something you might like or be very good at.
“If you're always looking to be perfect, you're going to play it safe because you don’t want to make a mistake.”
Learn from your mistakes
Mistakes often teach us valuable lessons. In fact, some of the world’s greatest inventions and discoveries originated from mistakes.
Within Business Development, Nicola’s role is to find and nurture leads for the Account Executive (AE) she supports. But in her first months here, Nicola struggled to meet her individual goals, which meant the AE had a gap in her pipeline.
It was a frustrating situation for them both — neither hitting their personal targets. But it sparked a conversation. And Nicola realized that putting the customer first could solve for the issue at hand.
“It’s important to properly qualify the leads and see if they’re a strong fit. Rather than pushing products and emphasizing quantity of leads, focus on quality relationships. This starts with having empathy for your customers and caring about what drives them. Care about their success.”
With that mindset shift, both Nicola and her AE began to thrive.
Bring what's unique to you
When she joined MuleSoft, Nicola struggled to find her own style. Fortunately, her aunt stepped in with some good advice, “Have fun. Everything doesn't have to mean something. Don't try to be like the people on the team. Bring what makes you different.”
What makes her different is a strong sense of empathy, some good-natured goofiness, and not taking herself too seriously.
“It’s ok not to always be the most put-together person. You can be professional, but show who you are as a person. Share what really matters to you, and your ambitions outside of work. I want to bring the care I have for my family to the team I work with.”