Extends Global Leadership with Opening of Asia Pacific Office

Software-as-service leader launches in Australia with over 1000 new users and strategic partnership with Telstra

SAN FRANCISCO, Calif. - June 18, 2003 -, the world leader in delivering software-as-service, today announced the opening of its Asia Pacific office in Sydney, Australia. is launching its operations in Asia Pacific with over 40 new customers and 1000 new subscribers including BOC (NYSE: BOX), Uecomm (ASX: UEC), The Ascot Group, Cambridge University Press, Red Sheriff, and DB Associates. In conjunction with the office opening, announced a strategic partnership with Telstra Corporation Limited (ASX: TLS) to drive growth in wireless data traffic and online usage by delivering business applications to customers over Telstra's high speed wireless networks.

" is the established global leader in software-as-service with 6,700 customers and 93,000 users worldwide," said Marc Benioff, chairman and CEO of "With our new office and partnership with Telstra, we are taking the next step to bring about the end of software on a global scale."

Built from the ground up to support the requirements of international business, is the first CRM provider that is truly global in scope. Its unique client/service architecture allows users to log on anywhere in the world and view the necessary data in their native tongue. No other CRM product offers global businesses the critical functionality that does. In addition to multi-language capabilities, also offers multi-currency support that allows users to track opportunities, forecast and run reports, and measure the results of campaigns with localized elements.

"Telstra can jointly deliver truly compelling business applications that provide real commercial value to our customers by teaming with organisations like," Telstra mobiles sales and solutions Managing Director Murray Bergin said.

About is the world’s largest provider of customer relationship management (CRM) software. For more information about (NYSE: CRM), visit:

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase applications should make their purchase decisions based upon features that are currently available. has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit, or call 0800 0921223 .