Global power electronics company relies on Salesforce and Customforce to help drive sales success
SAN FRANCISCO, Calif. – August 8, 2005 – Salesforce.com [NYSE: CRM], the technology and market leader in on-demand customer relationship management (CRM), today announced that Xantrex Technology Inc. is using Salesforce to manage global sales leads and Customforce to tailor its deployment to Xantrex's unique business requirements. Xantrex is also using the Sforce on-demand integration platform to link Salesforce to Xantrex's intranet in order to auto-populate the intranet with customer profile information and serial number tracking data. In addition, the company is using Salesforce to provide mobile sales managers in the field with wireless access to key customer information.
Xantrex is a world leader in the development, manufacturing and marketing of advanced power electronic products and systems for the distributed, mobile and programmable power markets. With Salesforce, Xantrex benefits from an 18th-generation CRM solution, as well as new innovations, including the Customforce tool for rapid, easy customization. Xantrex is one of the 15,500 companies of all sizes, industries and geographies that comprised the salesforce.com customer base as of April 30, 2005.
"Salesforce gives us the tools to track leads, to quickly gather information about any customer and to address customer issues right away—and we can do so in several languages and currencies," said Doug May, Xantrex's Vice President of Sales. "That's key for us as we grow our business in Europe, South America and the Asia Pacific region from our original base in North America."
Xantrex is using Customforce, the salesforce.com customization toolkit, to develop a custom data capture application for field sales teams, as well as "Red Alert" custom reports that inform sales managers about customer issues that need immediate action.
Customforce enables users in an enterprise to easily create tailored analytics, business processes, and forecasting functionality that precisely match their unique business requirements, without the need for programming resources.Salesforce.com is the market and technology leader in on-demand customer relationship management (CRM). Through its award-winning salesforce.com family of products including Salesforce (http://www.salesforce.com) and Supportforce (http://www.supportforce.com), the company provides a comprehensive suite of CRM applications to help enterprises of all sizes, industries and geographies meet the complex challenge of sharing and managing information on-demand. Salesforce and Supportforce are built on the Sforce client/service integration platform and include the Customforce tool for complete on-demand customization. Sforce (http://www.sforce.com) and Customforce (http://www.customforce.com) allow customers and independent software vendors to customize and integrate salesforce.com's products, as well as build their own on-demand enterprise applications. As of April 30, 2005, salesforce.com manages customer information for approximately 15,500 customers and approximately 267,000 paying subscribers including Advanced Micro Devices (AMD), America Online (AOL), Avis/Budget Rent A Car (Cendant Rental Car Group), Dow Jones Newswires, Polycom and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/uk/, or call 0800 0921223 .