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Salesforce.com Receives Four Honours from Sift Media at UK Software Satisfaction Awards


LONDON – November 11, 2009 – Salesforce.com [NYSE: CRM], the enterprise cloud computing (http:// www.salesforce.com/cloudcomputing/) company, today announced that it received four honours at the UK Software Satisfaction Awards.

Based on end-user votes, the company was recognised as winners in the SME CRM Software of the Year, Enterprise CRM Software of the Year, and Contact Centre Software of the Year categories. In addition, salesforce.com was named the Software Vendor of the Year by a panel of influential technology experts.

Hosted by Sift Media, the Software Satisfaction Awards recognise technology that has provided consistent superior performance and leads the market in functionality and features.

"The Software Satisfaction Awards provide an independent, user-voted benchmark for levels of performance and service from vendors, and act as a valuable guide for businesses looking to purchase the very best applications,” said Ben Heald, CEO, Sift Media.

“Cloud applications ruled the roost this year with salesforce.com dominating its category, winning three of the four CRM awards, as well as grabbing the overall title of Software Vendor of the Year. This is real evidence, not only of excellent customer satisfaction, but also of the strong relationships that salesforce.com enjoys with its client base."

“It’s an honour to be presented with four awards, particularly those that were voted for by our customers,” said Woodson Martin, vice president of EMEA strategy, salesforce.com. “The awards are a testament to our customer success in the UK and further proof that cloud computing is a global phenomenon.”

To learn about salesforce.com, visit Sift Media’s BusinessCloud 9 Summit on December 2 in London where salesforce.com will be a platinum sponsor and speaker. For further details: http://www.businesscloud9.com/summit.

About salesforce.com

Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/uk/, or call 0800 0921223 .