Better customer service means happier customers.
Optimise your workflows for faster, more accurate, customer service.
Bring customer service cases from across channels into a single view.
Improve time to resolution by building a knowledge base so your team can find answers quickly.
Automate repetitive tasks so your team can focus on keeping customers happy.
Give your service team the full picture with a single customer view.
Service Cloud gives your team a single view of every customer, from their first click to their last call.
Reduce handling time by seeing all customer details and interactions on one screen. Account information, case history, purchasing history – you name it.
No more asking for the same information again and again.