Boost customer satisfaction with the world's no. 1 customer support solution.
Keep your customers at the centre of your business with service CRM that keeps the conversation going.
Build stronger customer relationships.
More time spent on positive customer engagement.
Leverage CRM data to pre-empt issues and solve them quickly, delivering an amazing customer experience in the process.
No more tabbing between multiple windows.
A single console lets you manage all your customer service channels so you can get a complete view of customer engagement.
Keep up with the conversation.
Seemlessly pick up the conversation where it left off so customers don't have to repeat themselves.
No credit card required. No software to download.
UK SMALL BUSINESS CUSTOMER
"We can build up our internal knowledge base to solve problems faster – and prevent them from happening again in the future."
Develop deeper knowledge of your customers.
See how the conversation is going at a glance.
Track what your customers say about your service in real time using visually-rich dashboards.
Learn more quickly from your mistakes.
Monitor key complaints so you can fix them fast and retain more customers.
Drive service productivity from the call centre to the field.
Improve your mobile service operations and deliver connected, intelligent, more personalised customer service from the phone to the field on one platform.
Connect Salesforce to the apps you already use.
Saleforce provides out-of-the-box integration with 1000’s of today’s most popular productivity apps. Enjoy endless customisation options, all backed by a global community support network and free online training.
See our service CRM in action.
Take an interactive tour to discover how Salesforce can
transform how you do business.
PRICING
A CRM that scales with your business.
Starting at
£
20
GBP/user/month
(billed annually)
(billed annually)
Customers want to talk to teams that know their business. Upskill your service team with Trailhead.
Take the next step to better service
with the world’s best CRM for small business.
Let's have a chat
Take an interactive tour
Take our service CRM
for a spin
Talk to our experts about how Salesforce can grow your business.
Discover how Salesforce is commited to driving the success of small businesses like yours. Learn how we can help you find, win, and keep customers.