Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Heathrow to ease travel and grow revenue with agent-first experiences.
See how the airport will use AI to personalise experiences for 83 million passengers every year.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
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Customer Story
FedEx captures +2,000% ROI by turning data into action with Data 360.
Real-time data paired with AI helps FedEx reactivate dormant accounts and recover lost opportunities.
Customer Story
HX Steers Travel Support Into Calmer Waters With AI
AI agents powered by unified data give HX travelers instant, 24/7 answers to their questions.
Customer Story
The Adecco Group accelerates hiring worldwide as an Agentic Enterprise.
Learn how the Adecco Group uses Data 360 and Agentforce to accelerate hiring, prescreen candidates, and deliver real-time insights for faster, smarter recruiting.
Customer Story
From higher win rates to faster service, Trustpilot’s Agentic Enterprise delivers organisation-wide impact
See how Trustpilot became an Agentic Enterprise with Salesforce, boosting win rates by 36%, reducing support backlog by 99%, and accelerating growth.
Customer Story
See how Salesforce uses Slackbot to reach a new speed of work.
Learn how Salesforce uses Slackbot as a personal AI agent and single pane of glass to help 80,000+ employees work smarter across every team.
Customer Story
Salesforce launches AI SDR Piper in just 30 days with Qualified
Learn how Salesforce uses Piper, Qualified’s AI SDR agent, to engage buyers 24/7, accelerate pipeline generation, and streamline sales handoffs.
Customer Story
Absa Group blazes new trails in agent-first banking with Agentforce.
AI-powered personalised support and instant answers help customers make confident decisions.
Customer Story
Indeed will speed up hiring with Agentforce's digital workforce.
Fewer administrative tasks helps Indeed employees focus on their mission: helping people get jobs.
Customer Story
Equinox gives clients a personal AI fitness concierge with Agentforce.
Autonomous agents tailor wellness recommendations for members and build pipeline 24/7.
Customer Story
PepsiCo builds an Agentic Enterprise with the Salesforce Platform.
A deeply unified solution for apps, data and AI make distribution and support seamless.
Customer Story
Cooper Parry uses Salesforce to supercharge growth
Automated processes and centralised data free up Cooper Parry’s employees and partners to focus on delivering strategic, high-value advice for customers.
Customer Story
Ascertia achieves 630% growth over five years
Ascertia positions Salesforce at the heart of its sales and service operations as the driver of exponential growth.
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