Recorded on Wednesday 23rd July 2014
Rufino Chong - Managing Director, CEB
Scott Ivell - Senior Manager, Product Marketing, salesforce.com
Join our webinar and find out more about how you can improve customer service within your organisation.
We will be joined on the webinar by Rufino Chong, MD from CEB, who will be sharing the findings from CEB's research into the key pillars for delivering effortless customer service, as well as explaining how a company’s ability to deliver on basic promises and solve day-to-day problems drives customer loyalty.
Hashtag to use during the webinar: #salesforceWebinar