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Leading Through Change for Retail Episode with Trailblazer Omoda

In times of continued business transformation, retailers are faced with store closures and fulfillment challenges. It has also changed how retail is done, with a spurt in online retail.

Register now for the Leading Through Change for Retail Episode: How to navigate retail in an uncertain environment. In this episode, you will learn:

  • from innovative shoe retailer Omoda how they cope with the current reality
  • how to communicate across channels to customers and employees
  • handle increased traffic online on the web store
  • deal with increased contact volume into contact and call centers
  • about integration with suppliers for supply chain overview

This episode is part of the Leading Through Change Virtual Series featuring role-specific or industry-specific insights. All episodes will be delivered in a lively conversational format. Find the entire overview of the series here.
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