Salesforce

Customer Service: Beyond the Call Center.

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Customer Service: Beyond the Center e-book

There are now many new ways and technologies available to handle customer service requests, outside of a call or contact center. This is great news for small businesses that may lack traditional tools, but still want to provide the amazing, frictionless service that their customers are after.

Download this e-book to learn more about the following topics:

  • Understanding the modern customer
  • Thinking outside the call center
  • Defining customer service without a call center
  • Providing service without a call center

Your business can exist without a call center. But it can’t exist without a smooth customer experience.

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