Customer Service and Support
How Three Companies from Radically Different Industries Are Humanizing the Customer Experience with Salesforce
Customer Service and Support
Analytics
New Salesforce Service and Marketing Innovations Use Trusted Data and AI to Humanize Customer Interactions
Customer Service and Support
Bose Turns Up the Volume on Digital Customer Experiences with Salesforce
Automation
Salesforce Introduces Innovations for Manufacturing Cloud to Automate Service Processes
Analytics
Salesforce Data Reveals Global Digital Sales Surpassed $1 Trillion During 2021 Holiday Season
Customer Service and Support
Salesforce Field Service Unveils New Tools to Empower a Modern Mobile Workforce
Analytics
A Closer Look at Salesforce and Slack Digital HQ Innovations Announced at Dreamforce 2021
Analytics
New Salesforce and Slack Innovations Empower Companies to Create Their Digital HQ
Artificial Intelligence
Goodbye to Being on Hold for Hours: Service Cloud CEO on How Slack Enhances Service Cloud
Customer Service and Support
New Automation and AI Innovations from Service Cloud Transform the Contact Center to a Digital HQ for Service Teams
Customer Engagement
Slack Supercharges Salesforce Customer 360 for Sales, Service, Marketing, and Analytics
Artificial Intelligence
From Emojis to Einstein: A First Glimpse of How Salesforce and Slack Will Simplify How Work Gets Done