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Digital Transformation

Spotify Hits a High Note with Salesforce

Customer 360

Salesforce Launches New Marketing Effectiveness Bundle to Help Companies Reduce Costs and Deliver Success Now

Digital Transformation

New Report: Amid Tightening Budgets, 87% of Marketers Say Their Work Provides Greater Value Now

Digital Transformation

Powered by Salesforce Genie, Marketing Cloud Unveils Real-Time Customer Data Platform Innovations

Artificial Intelligence

Salesforce and WhatsApp Launch WhatsApp Business Messaging for the Salesforce Customer 360

Analytics

Salesforce Genie In-Depth: How CDP,  Flow, Tableau, Einstein, and MuleSoft Innovations Harness Real-Time Data

Awards and Recognition

Salesforce Named a Leader in 2022 Gartner Magic Quadrant for Multichannel Marketing Hubs for the Fifth Consecutive Year

Analytics

Salesforce Announces CRM Analytics, AI-Based Insights for Sales, Marketing, and Service Teams in Every Industry

Customer Service and Support

How Three Companies from Radically Different Industries Are Humanizing the Customer Experience with Salesforce

Analytics

New Salesforce Service and Marketing Innovations Use Trusted Data and AI to Humanize Customer Interactions

Artificial Intelligence

NFTs, the Metaverse, and Digital HQs — Salesforce Execs Share 2022 Predictions

Analytics

A Closer Look at Salesforce and Slack Digital HQ Innovations Announced at Dreamforce 2021