{"version":"1.0","provider_name":"Salesforce","provider_url":"https:\/\/www.salesforce.com\/uk\/news","author_url":"https:\/\/www.salesforce.com\/uk\/news\/stories\/author\/esymczaksalesforce-com\/","title":"Salesforce\u2019s New Sales GPT and Service GPT Drive Productivity and Personalize Customer Interactions with Generative AI","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"CiCGwN4nvJ\"><a href=\"https:\/\/www.salesforce.com\/uk\/news\/press-releases\/2023\/06\/29\/sales-service-gpt-news\/\">Salesforce\u2019s New Sales GPT and Service GPT Drive Productivity and Personalize Customer Interactions with Generative AI<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.salesforce.com\/uk\/news\/press-releases\/2023\/06\/29\/sales-service-gpt-news\/embed\/#?secret=CiCGwN4nvJ\" width=\"600\" height=\"338\" title=\"&#8220;Salesforce\u2019s New Sales GPT and Service GPT Drive Productivity and Personalize Customer Interactions with Generative AI&#8221; &#8212; Salesforce\" data-secret=\"CiCGwN4nvJ\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/wp-bn.salesforce.com\/uk\/news\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/wp-bn.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/06\/SalesServiceGPT.jpg","thumbnail_width":1200,"thumbnail_height":675,"description":"Key Takeaways San Francisco and London \u2014 June 29, 2023 \u2014 Today at World Tour London: AI Day, Salesforce (NYSE: CRM), the global leader in CRM, introduced generative AI capabilities for Sales Cloud and Service Cloud to transform how sellers and service teams work and interact with customers. Sales GPT will embed generative AI in [&hellip;]"}