{"version":"1.0","provider_name":"Salesforce","provider_url":"https:\/\/www.salesforce.com\/uk\/news","author_name":"Salesforce","author_url":"https:\/\/www.salesforce.com\/uk\/news","title":"CurrencyFair Elevates Customer Service with Agentforce","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"GolDyLHOtJ\"><a href=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/currencyfair-agentforce-customer-service\/\">CurrencyFair Elevates Customer Service with Agentforce<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/currencyfair-agentforce-customer-service\/embed\/#?secret=GolDyLHOtJ\" width=\"600\" height=\"338\" title=\"&#8220;CurrencyFair Elevates Customer Service with Agentforce&#8221; &#8212; Salesforce\" data-secret=\"GolDyLHOtJ\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/wp-bn.salesforce.com\/uk\/news\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/wp-bn.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2025\/07\/Copy-of-Customer-Story-News-Tile-Templates-5.png","thumbnail_width":1200,"thumbnail_height":675,"description":"Salesforce today announced an expanded relationship with CurrencyFair, a leading online cross-border payment and foreign exchange service, leveraging Agentforce, Salesforce\u2019s digital labour platform, to enhance its customer service. Through Agentforce, CurrencyFair will deploy an AI agent designed to augment its human customer service team by autonomously and quickly resolving common customer queries 24\/7. This move [&hellip;]"}